Read the Terms & Conditions regarding vehicle rental from our company.
1. Prices Include
- Full insurance (F.D.W.) with ZERO EXCESS for groups: (A Small, B Medium, A Small Automatic, A Small Cabrio)
- Taxes, VAT, and all fees
- Basic insurance package for Scooters & ATVs
- Free delivery and collection anywhere on the island during working hours (extra charge applies for deliveries at Agios Nikolaos Port)
- Vehicle replacement (subject to availability) in case of damage
- 24-hour roadside assistance
- Unlimited mileage
- No hidden charges
- Payment upon delivery
- No deposit required
- No credit card needed
2. Required Documents
- A valid driving license for all declared drivers
- An international driving permit if required (see the section “Driving License” below)
- Passport or National ID for all declared drivers
- All booking details (online or by phone) must be valid. The company reserves the right to refuse the rental if the booking details are invalid.
- Driving License
- The driving license must have been issued at least one year before the rental start date.
- EU driving licenses are accepted.
- Citizens from all other countries must hold a valid international driving permit together with their national driving license.
3. Driver’s Age
The driver must be at least:
- 20 years old to rent a car
- 19 years old to rent an ATV
- 17 years old to rent a 50cc scooter
- 18 years old to rent a 125cc scooter or higher
The maximum driver’s age is 75 years for all vehicle categories.
4. Reservations and Vehicle Categories
All reservations are based on vehicle categories, not on specific models. We make every effort to provide the selected vehicle model. However, if the chosen model becomes unavailable, we reserve the right to offer a similar model within the same category. We may also provide a higher-category vehicle at no extra charge (free upgrade).
5. Rental Duration and Minimum Charge
- The minimum rental period is 2 days and the maximum is 30 days.
- The minimum charge, regardless of duration, is one day.
- For rentals exceeding 30 days, please contact us for a personalized offer, as the rental agreement must be renewed every 30 days.
- If the renter wishes to extend the rental, they must notify us at least 2 days before the scheduled return date to request an extension, subject to availability. The extension is valid only after the rental agreement has been updated.
6. Cancellation Policy
You may cancel your reservation at any time without any penalty or obligation.
7. No-Show Policy
If the renter fails to collect the vehicle on the agreed start date and time without prior written or phone communication, the reservation will be canceled after 2 hours.
8. Late Returns
During the low and mid rental seasons, a delay of up to one (1) hour will not incur an additional charge. Beyond a delay of one (1) hour, the customer will be charged an extra rental day according to our company's pricing policy.
9. Fuel Policy
The vehicle must be returned with the same fuel level as upon delivery (“same to same”). If returned with less fuel, the renter will be charged the difference. No refunds are given for returning the vehicle with more fuel.
10. Baby and Child Seats
We provide three types of seats:
- Infant seat: Birth–10 kg
- Child seat: 9–18 kg
- Booster seat: 18–36 kg
Child seats are available upon request and subject to availability. The cost is €2/day for all types.
11. Additional Driver
If more than one driver is needed, the cost is €2 per day per driver.
12. Pets
Pets are not allowed in the vehicle.
13. Cleaning Fee
If the vehicle is returned excessively dirty, a cleaning fee of €30 + VAT will be charged.
14. Car Insurance Coverage
1) Free Full Insurance (FDW)
€0 EXCESS for groups: ( A Small, B Medium, A Small Automatic, A Small Cabrio )
€500 EXCESS for groups: ( C Large, D Medium Automatic, L+N SUV, V Van, F Cabrio )
€1000 EXCESS for groups: ( Premium SUV Automatic )
Age coverage 20–75.
Applies to all vehicle categories.
With this insurance, the additional amount in case of damage is zero (€0).
Full Damage Waiver (FDW) covers:
- Collision damage waiver
- Third-party liability (TPI/TPL)
- Material damages
- Material damages caused by an uninsured vehicle
- Fire insurance
- Theft insurance
- 24/7 roadside assistance
- 24/7 customer Support
FDW does NOT cover damages caused by:
- Off-road driving
- Driving under the influence of alcohol or drugs
- Unauthorized drivers
- Illegal activities
- Underbody damage due to reckless driving
- Tire and wheel damage
- Transporting the car on ferries without written consent
- Interior damage
- Broken glass or mirrors
- Lost or damaged car keys
- Parking negligence
- Engine damage due to wrong fuel
- Failure to notify the company or police at the time of accident
- Traffic law violations (running red lights or stop signs)
In these cases, the renter must compensate Levantino Rentals for the full amount of the damage.
2) Premium Full Insurance (SUPER FDW + WUG) with ZERO EXCESS
- Age coverage: 20–75 years
- Applies to all car categories.
- With this insurance, there is no cost in case of damage (0€ excess).
With an additional charge of €8 per day, this insurance includes extra WUG coverage.
WUG provides extra coverage for, Wheels and tires (including rims and caps), Underbody damages (oil pan, exhaust system, etc.), Broken glass, mirrors, and windows.
The Premium Full Insurance package (SUPER FDW + WUG) for cars covers:
- Collision Damage Waiver
- Third-Party Insurance (TPI or TPL)
- Material damages
- Material damages caused by an uninsured vehicle
- Fire insurance
- Theft insurance
- Roadside Assistance
- 24/7 customer support
- Damage or loss of tires, rims, and hubcaps
- Damage to mirrors
- Damage to windows and glass
- Damage to the underside of the vehicle
Not covered under SUPER FDW + WUG:
- Driving outside the recognized and paved road network (off-road)
- Driving under the influence of alcohol or drugs
- Driving by an unauthorized person
- Driving for illegal activities
- Underbody damage caused by illegal or reckless driving
- During loading, unloading, or transporting the vehicle by ship or other means without prior written consent from Levantino Rentals
- Damage to the vehicle’s interior
- Damage or loss of car keys
- Engine damage caused by using the wrong fuel
- Failure to notify the company or the police at the time of the accident
- If the renter causes damage to the rental vehicle while violating Greek Traffic Law (running a red light or stop sign)
In such cases, the renter must compensate Levantino Rentals for the full amount of the damage.
15. Scooter & ATV Insurance Coverage
1) Basic Insurance Package Scooter & ATV Quad
With the basic insurance package, the excess amount is €300 for Scooters and €1500 for ATVs (Quads).
Our basic insurance coverage includes:
- Third-Party Insurance (TPI or TPL)
- Material damages
- Material damages caused by an uninsured vehicle
- Fire insurance
- Theft insurance
2) Full Insurance (FDW) Scooter & ATV Quad
For Scooters
If the renter wishes, they can choose full insurance with ZERO excess for an additional €10 per day. With this insurance, in the event of damage, the renter’s liability is zero (€0).
For ATV Quads
If the renter wishes, they can choose full insurance for an additional €20 per day, with an extra €500 + VAT. With this insurance, in the event of damage, the renter’s liability is limited to the excess amount.
Not Covered (for all vehicles)
- Damages caused by a driver under the influence of drugs or alcohol
- Damages caused by an unauthorized driver
- Damages caused because the vehicle was parked illegally
- Damages resulting from violations of traffic laws (running a red light or stop sign)
- Damages caused by improper driving, negligence, or intentional actions
- Engine damage due to wrong fuel or negligence
- Damages caused because the vehicle was used off-road or on unsuitable roads (unpaved roads, dirt roads, beaches, etc.)
- Damages occurring after the agreed return time
- Damage to mirrors
- Damages or loss of tires, rims, or caps
- Damage to the underside of the vehicle
- Damage or loss of the antenna
- Damages caused intentionally or recklessly by the renter (e.g., burning the clutch or tires)
- Failure of the renter to notify the company and the police at the time of the accident
- Loss of personal belongings
- Loss, damage, or theft of vehicle keys
- Loss of fuel cap or any accessories
- Total or partial theft, in cases where theft occurred due to renter’s negligence (e.g., leaving the engine keys in the vehicle)
- Traffic fines or other administrative penalties may arise from any violation of the Greek Traffic Code
16. Fixed Compensation Amounts (Damage/Loss/Necessity)
- Car key: standard 180€, special 350€
- Scooter & ATV key: standard 30€, special 45€
- Child seat: Birth–9 kg and 0–18 kg 100€, Booster 18–36 kg 60€
- Aluminum rim for car & ATV: 100€/piece
- Wheel hubcaps 50€
- Aluminum rim for scooter: 80€/piece
- Car floor mats: 20€/piece
- Dirty seats: 30€
- Damage to the underside of the car (painting and repair): 250€ to 350€
- Car mirrors: 100€ to 150€
- Car glass: 150€ to 250€
- Interior damage: 100€ to 300€
- Punctured car tire: 120€
17. Vehicle Transport Outside the Island
Scooters and ATVs are strictly prohibited from leaving the island. Cars may be transported only with prior notice and a surcharge of €15/day.
18. Traffic Fines and Penalties
The renter is responsible for paying all traffic fines or administrative penalties incurred during the rental period.
If fines are issued after the rental period, the company will charge the renter’s credit card accordingly.
If license plates are confiscated by authorities, the renter must compensate the company for the total number of days the vehicle remains out of service, calculated using the current daily rental rate.
19. Other Terms
The renter is responsible and obliged to compensate the company for any damages resulting from lack of care (if there is no waiver agreement). The renter must also lock the car properly in a suitable and secure location.
During the rental period, the car may not be used:
- In violation of this agreement
- To transport passengers or goods for payment
- To carry more passengers than allowed by the license
- To transport heavy or odorous goods or drugs
- To tow another car or trailer
- In car races on designated tracks, etc.
- Generally, for any purpose contrary to Greek law
20. Vehicle Pick-Up and Return Time Policy
The duration of the daily rental is set at 24 hours and applies exclusively to pick-ups and returns made at airports, ports, and bus stations.For pickups from hotels, the vehicle must be returned by 8:00 p.m. on the same day. Returns after 8:00 p.m. are considered late and will incur an additional one (1) day rental charge.
The rental company is not responsible for the loss or damage of the renter’s personal belongings left in the vehicle.
The leasing company reserves the right to terminate the rental agreement without consequences if it deems that the renter is detrimental to the company’s interests, fails to comply with traffic regulations, or violates the terms of the agreement.